Support

Stuck, found a bug, or just want to tell us about your best hiding spot? We're a small team and we read every message.

Contact us

[email protected]

Please include:

your device: Meta Quest 3, or your phone's model and system version;
the game version shown in the main menu;
what happened, and what you expected. A screenshot or short video helps a lot.

We usually reply within 2 working days.

Before you play

One player needs a Meta Quest 3 with Llama Drama: that's the Giant.
Up to 16 friends join with the free app on their Android phones (iPhone coming soon).
Clear some floor space and play where the Giant can move safely. Read Meta'shealth and safety warnings.

Phones can't find the party

Check the code: it's shown on the Giant's headset when the party starts.
Put the headset and the phones on the same Wi-Fi. That's the easiest way to connect.
Avoid guest networks and networks with "client isolation" or "AP isolation": they stop devices from seeing each other. A phone hotspot works well as a fallback.
Turn off VPNs on the phones and the headset.
Still nothing? Join by typing the host's address on the join screen instead of the code.
On iPhone (once available), allow Local Network access for Llama Drama when asked, or in Settings → Privacy & Security → Local Network.

The world doesn't fit the room

Llama Drama builds the world from the room setup on your Meta Quest 3. If you moved furniture, choose Rescan room on Quest in the game's room setup.
Good light helps the headset's room scan. Clear clutter off the floor where you want the world to grow.

Someone dropped out

Open the app again and join with the same code. A phone that drops out gets its own seat back, with its llama and progress.

Report a player or a problem

On Meta Quest: press the headset's Report button. It opens Meta's own reporting tool.
In the game: Report a problem in the menu marks the moment in the game's local log, which helps if you then email us the log.
Anywhere else: email [email protected].

Purchases and refunds

Purchases are handled by the store you bought from, so refunds are too:

Your data

There are no accounts. Your progress lives on your device, and uninstalling the game deletes it. Read thePrivacy Policy, or ask us to delete your data.

Questions

Do my friends need a headset?

No. Only the Giant needs a Meta Quest 3. Everyone else plays on a phone with the free Llama Drama app.

Which devices can play?

The Giant plays on Meta Quest 3. The herd plays on Android phones today, and iPhone is coming soon.

How many people can play?

One Giant and up to 16 llamas on phones.

How do friends join a party?

The Giant starts a party and the headset shows a code. Friends open the app, type the code and drop straight into the world. Being on the same Wi-Fi is the easiest way to connect.

Is it on iPhone?

The iPhone app is coming soon. Android phones can join today.

Do I need an account?

No. There are no accounts and no sign-ups. Start a party and share the code.